Cancellation and Rescheduling Policy

We understand that plans can change unexpectedly, and we strive to provide flexibility and convenience to our valued customers. To ensure a smooth experience, we have implemented the following cancellation and rescheduling policy:

Cancellation:

a. If you wish to cancel your booking, you must notify us at least 48 hours before the scheduled date and time.

b. If the cancellation request is received within the specified timeframe, we will provide a full refund or credit the amount paid to your account.

Rescheduling:

a. If you need to reschedule your booking, you must notify us at least 48 hours before the scheduled date and time.

b. We will make every effort to accommodate your request and find a suitable alternative date and time.

c. Please note that fees may apply if the rescheduled service has a greater value than the original booking. In such cases, our customer service team will inform you about any additional charges.

d. Refunds or credits will be issued for rebooking services of lesser value.

Refunds and Credits:

If you cancel or reschedule within the required 48-hour notice period, we will provide a full refund or credit your account with the amount paid.

Refunds will be issued using the original payment method, and credits will be issued in the form of a virtual gift card. 

Please note that any processing fees or charges levied by third-party payment providers are non-refundable.

Exceptions:

In the event of unforeseen circumstances or force majeure, such as extreme weather conditions or natural disasters, we will review each case individually and make reasonable accommodations.

We reserve the right to modify or adjust this policy on a case-by-case basis for special circumstances or promotional offers.

How to Cancel or Reschedule:

To cancel or reschedule your booking, you can make direct changes in your Accuity Scheduling account or contact Tadasana Adventures via phone (360.207.0257) or email (hello@tadasanaadventures.com). Be sure to provide your booking details and clearly state your intention to cancel or reschedule. Our team will assist you promptly and guide you through the process.

Note:

Failure to provide the required 48-hour notice for cancellation or rescheduling may result in forfeiture of the refund or credit.

This policy applies to standard bookings. Different policies may apply to donation-based events, retreats, festivals, and other specialized services. Please refer to the specific terms and conditions provided at the time of booking.

We appreciate your understanding and cooperation with our cancellation and rescheduling policy. If you have any further questions or concerns, please do not hesitate to reach out to our team.